Mixcraft 6 Crashing and Very Unstable


PostPosted: Tue Feb 19, 2013 4:57 pm 
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As much as I love working in Mixcraft 6...sometimes it really gets on my nerves,as I've had numerous instances of crashes(one of the big causes),is the Pultronic Tube EQ,so I can't use that effect anymore.
Also...I just recently installed Kontakt Player 4...along with Vir2 BASiS and yes,it is a huge program with built in effects,but it still does not entirely explain the current issue I'm having.My new VST as several bass instrument types,so along with one of the e.bass tracks I already implemented,I also wanted to add a synth bass track,but when I tried to load another Kontakt track,everything froze up and I had no other alternative,but to log off of my computer.

I have a very capable computer,that has a 2.80Ghz 6 core processor,8GB of RAM with a 1TB HD and in my current project,I have only 5 tracks in it,thus far(one of them being a video track).

I should also mention that I have another PC with roughly half the power of this PC and I can easily run 3 to 4 Kontakt tracks(as well as some other VST's and I can furnish a 8 track song,without any hiccups or glitches of any kind.

But on this PC,there's no way I can run that much in Mixcraft 6.I don't experience any pops or crackles in Mixcraft...so what the hell is going on?Perhaps it's merely the limitations of a $75 DAW?

If that's the case,I would gladly purchase an upgraded version of Mixcraft 6,just to get this sh*t to stop....please...any input on this matter would be appreciated!


Thanks,


-Thom


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PostPosted: Tue Feb 19, 2013 5:04 pm 
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Hi,

Duplicate the problem, then quit Mixcraft and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File

Greg



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PostPosted: Tue Feb 19, 2013 9:27 pm 
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I suspect this is a system configuration issue.

You only mention about half of your system specs.... What OS? Is it 32 or 64 bit?

A 1 TB HD... Are you saying you have only one hard drive, and everything is on it? (FYI -- A DAW - especially one running resource-intensive VSTs - should have at least two separate drives: one for OS and programs, the other for audio and samples).

Vir2 instruments (BaSis and Mojo) are known for being quality instruments - at the cost of also being cpu-intensive. If your system isn't set up properly - choice of components or correct optimization settings - you will have problems.

How about we make sure your basic setup is "DAW-ready", and the settings are correct, before blaming the $75 Mixcraft? :? :wink:

Notice that this weasel blames the computer. WHAT A BITCH!
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PostPosted: Tue Feb 19, 2013 11:00 pm 
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JonInc wrote:
I suspect this is a system configuration issue.

You only mention about half of your system specs.... What OS? Is it 32 or 64 bit?

A 1 TB HD... Are you saying you have only one hard drive, and everything is on it? (FYI -- A DAW - especially one running resource-intensive VSTs - should have at least two separate drives: one for OS and programs, the other for audio and samples).

Vir2 instruments (BaSis and Mojo) are known for being quality instruments - at the cost of also being cpu-intensive. If your system isn't set up properly - choice of components or correct optimization settings - you will have problems.

How about we make sure your basic setup is "DAW-ready", and the settings are correct, before blaming the $75 Mixcraft? :? :wink:


Windows 7,64bit.The hard drive size is not the problem,because I only have 179GB worth of content on it(my other PC is only a 500GB HD & only a dual core processor with 4GB of RAM and I have at least the same amount of HD space used up on that one) and it runs much better.

Aside from configuring audio interface settings,I've never had to "optimize" my PC with any other DAW I have,but I look into the tutorial videos & try to gain some insight into the problem.


Thanks for your input.


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PostPosted: Tue Feb 19, 2013 11:49 pm 
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elwoodblues1969 wrote:

...The hard drive size is not the problem,because I only have 179GB worth of content on it(my other PC is only a 500GB HD & only a dual core processor with 4GB of RAM and I have at least the same amount of HD space used up on that one) and it runs much better.

....


It's not the hard drive data size that's the issue. Basically, you want more than one drive, so that they can efficiently divide up the various read/write/streaming tasks. It's all explained here:

http://www.soundonsound.com/sos/may05/articles/pcmusician.htm

Also, is this a desktop or laptop? What about the "other" PC you are referring to?

What is your audio interface/sound card?
 
Both of this guy's machines are running more sophisticated software. Both are laptops and the guy is a gamer so he is running good sound cards. One of his desktops is $2500.  He is also running a Presonus interface which are an industry standard interfaces.


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PostPosted: Wed Feb 20, 2013 11:04 am 
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Acoustica Greg wrote:
Hi,

Duplicate the problem, then quit Mixcraft and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File

Greg


Greg,

The first time my Mixcraft 6 crashed,was due to the Pultronic Tube EQ and this was before I had Kontakt 4 & the subsequent VST installed.
This was about a week ago & I never received a reply on this report.

The Pultronic VST issue is not nearly as important to me as the Kontakt VST issue and unfortunately,there's no crash log I can send.
Reason being,is that when I tried to insert a 2nd Kontakt track,everything freezes up and I can do nothing but log off Windows & when I do this,Mixcraft 6 justs disappears without a crash window.

I'll look into the video tutorials...thanks for your assistance,


-Thom


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PostPosted: Wed Feb 20, 2013 11:28 am 
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JonInc wrote:
elwoodblues1969 wrote:

....


It's not the hard drive data size that's the issue. Basically, you want more than one drive, so that they can efficiently divide up the various read/write/streaming tasks. It's all explained here:

http://www.soundonsound.com/sos/may05/articles/pcmusician.htm

Also, is this a desktop or laptop? What about the "other" PC you are referring to?

What is your audio interface/sound card?


Both PC's are desktops.The larger & more powerful of the two,is a Cyberpower Apevia(Gamer Dragon) computer,that is specifically designed for gaming and/or video production.
This PC has a Presonus AudioBox 44VSL interface.

My other PC the smaller one,is a Compaq Presario; AMD 2.80Ghz dual core,3GB of RAM,500GB HD,64 bit with Windows 7.
I have exactly 200GB of used space on it currently and my Presonus S1 DAW with NI Komplete 6 and I also have a Sony Vegas Movie Studio HD Platinum program on it,& it all runs fine(I have a NI Audio Kontrol 1 audio interface installed).

I don't have Mixcraft 6 installed on the Compaq...but I strongly suspect I would have even a larger problem running Mixcraft on the Compaq.

The more I think about it,I suspect that a program like Mixcraft running video & multitrack audio/midi all at the same time,is the real problem(I sincerely hope I am dead wrong on this assumption),because I just don't have the $2500 to spend on this monster; http://www.musiccomputing.com/coremc

I trust SoundOnSound's reviews implicitly and it's an interesting article,but I don't have the coin to spend on an external HD as I am completely tapped out & will be for a few months.


Last edited by elwoodblues1969 on Wed Feb 20, 2013 8:06 pm, edited 1 time in total.

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PostPosted: Wed Feb 20, 2013 12:26 pm 
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Hi,

I might be able to make some more specific suggestions after taking a look at your log file. The next time Mixcraft does something "unstable," quit Mixcraft and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File

Greg


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PostPosted: Thu Feb 21, 2013 9:16 am 
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Hi, crashing with the tube FX i used to have regularly, I found that the crashes where being caused by an overload (Red lining), if you have the patience, play back your track until it crashes, then set a loop around that area, go to your mixer and look out for any tracks red lining. Sometimes this can be caused, weirdly enough, by having a low pass cutoff jump from any value to 0 from two separate block of notes, but anyhow, hope that fixes it.

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